Return Policy

Help & FAQ

Orders & Shipping

  • How can I track my order? Once your order ships, you’ll receive an email with a tracking link to follow your package's journey.

  • How long does delivery take? Orders are typically processed within 24 hours. Standard shipping takes [3–5] business days.

  • Do you ship internationally? Currently, we ship within USA. We are working on expanding our reach soon!

Product & Usage

  • How do I use the Dr. Melaxin Peel Shot? Apply a few drops to clean, dry skin. Massage gently until the bio-needles are absorbed. Since it contains Kojic Acid, we recommend starting 2–3 times a week and always following up with SPF 50 during the day.

  • Is this product suitable for sensitive skin? The Peel Shot is a potent formula. We recommend doing a patch test on your arm before full facial application.

  • Are your products authentic? Yes. We source 100% of our inventory directly from Dr. Melaxin in South Korea.

Contact Us

Still have questions? We’re here to help.

  • Email: josefkucera27@gmail.com

  • Hours: Monday – Friday, 9:00 AM – 4:00 PM GMT+1